A multilingual website, country-specific digital campaigns, human-reviewed inquiries, hospital handoff, and appointment scheduling—all connected in one operating flow for international patient acquisition.
FULL-FUNNEL SUPPORT From content to human-reviewed inquiries
ONE CONNECTED SYSTEM
From discovery to appointment preparation, one uninterrupted workflow
01Localized contentInformation for each country and language
02Global advertisingSearch and social channel operation
03Inquiry intakeWebsite and messenger connections
04Human reviewEvery inquiry reviewed by a specialist
05Hospital handoffRequired information structured clearly
06Schedule coordinationAppointment preparation after provider review
PACKAGE OVERVIEW
Before advertising, build a connected operating system.
Translated pages and ad clicks alone do not create a complete international-patient pipeline. We design content, channels, people, and data together so patients can understand the information, ask questions, receive provider review, and prepare an appointment.
01
MULTILINGUAL FOUNDATION
Multilingual websites and landing pages
We preserve the hospital’s existing brand while redesigning the structure so users in each language can quickly find treatment information and the right consultation path.
Add language-specific pages to the existing site
Build a dedicated site for international patients
Mobile-first UI and country-specific inquiry channels
02
LOCALIZED CAMPAIGNS
Campaigns by country and platform
Instead of duplicating one message, we build campaigns around search intent, local writing style, platform formats, and applicable medical-advertising standards.
Google search campaigns and dedicated landing pages
Facebook and Instagram content advertising
Chinese-language operation for Weibo and Xiaohongshu
03
HUMAN CONSULTATION
Human review beyond automated replies
AI can support classification and translation, but important questions and hospital handoff details are reviewed by a real specialist who organizes the essential information.
Review website, messenger, and phone inquiries
Organize patient requests and preferred dates
Relay the provider’s confirmed response to the patient
04
OPERATION & REPORTING
Appointment coordination and continuous improvement
We look beyond clicks to qualified inquiries, provider handoffs, appointment requests, and drop-off reasons, then continuously improve operating quality.
Coordinate appointment dates after provider confirmation
Analyze inquiries by country, channel, and keyword
Monthly operations reporting and content improvement
PACKAGE IN VIEW
Four areas of execution, connected by one team
01 Multilingual website02 Global campaigns03 Human consultation04 Connected operation
WHAT IS INCLUDED
Combine the services your hospital actually needs.
We define the build and operating scope after reviewing the existing website, target countries, specialties, in-house consultation resources, and advertising experience.
WEB
Website & landing pages
Hospital, treatment, and medical-team information
International patient journey and consultation steps
Independent language URLs and search optimization
Conversion paths for forms, messaging, and phone
CONTENT
Localization & approval
Analyze local search terms and user questions
Create language-specific copy, imagery, and CTAs
Remove exaggerated or potentially misleading claims
Manage provider-approved copy and revision history
MEDIA
Paid campaign operation
Google, Meta, Weibo, and Xiaohongshu
Campaigns by country, language, and specialty
Qualified-inquiry analysis by keyword and creative
Advertising accounts and monthly performance reports
CARE
Inquiry & schedule support
Human review of multilingual inquiries
Share requests with the provider after consent
Relay the provider’s confirmed response to the patient
Connect appointment dates and pre-visit information
CLEAR RESPONSIBILITIES
Marketing support and medical decisions stay separate.
KOMD helps information and inquiries move accurately between patients and providers. Diagnosis, treatment eligibility, care plans, procedure selection, confirmed pricing, and final appointment approval remain the responsibility of the medical provider.
KOMD SUPPORT
We connect and operate.
Create and localize multilingual content
Build and operate websites and advertising channels
Receive, classify, and explain basic inquiry steps
Organize patient requests and send them to the provider
Coordinate schedules for provider review and reporting
MEDICAL PROVIDER
The provider reviews and decides.
Final approval of medical and clinician information
Clinical judgment and responses to medical questions
Review treatment eligibility and required records
Explain fees, care plans, and possible adverse effects
Confirm the final appointment and provide medical care
COMPLIANCE BY DESIGN
Operating standards that protect trust
International-patient acquisition and medical advertising must be based on accurate information, valid registration status, proper personal-data handling, and final approval by the medical provider.
01
Verify registration and advertising rules
Before operation, we check the registration status of the provider and facilitator and whether advertising review requirements apply to the proposed copy.
We collect only what is needed for the inquiry and clearly explain the receiving provider, retention period, transfer method, and consent process.
03
Final approval of medical information
Specialties, clinicians, examination processes, pricing, and treatment eligibility are published only from information confirmed by the medical provider.
※ KOMD supports multilingual marketing, information delivery, inquiry review, and appointment-schedule coordination. Diagnosis, treatment, procedure selection, and other clinical judgments—and final appointment approval—remain the responsibility of the medical provider. Before operation, registration status, medical-advertising review, personal-data processing, and contract terms must be verified separately.
LET'S DESIGN THE JOURNEY
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CONSULTATION INQUIRY
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